1. iCareFon is involved with the Service & Repair Centre for all Apple products.
2. All repairs submitted by Customer or Business associate to iCareFon for service will be applicable to terms and conditions mentioned below.
3. The Customer must take a backup of their data before the device is handed over for repair to iCareFon Service Centre. iCareFon is not
responsible for data backup and data loss, or for third party accessories attached on the device.
4. Any sensitive information must be erased before the device is submitted for repair to iCareFon Service Centre.
5. Find My iPhone, Screen Lock and any password protection must be deactivated before submitting the device for repairs.
6. iCareFon Service Engineer may contact the Customer directly in between the diagnosis after submitting the device.
7. Turn-around time for replacements or repair of devices will be about 1-6 working days.
8. In case, estimate is not approved by the customer within 7 days, the Product will be returned without repair.
9. iCareFon is not liable for any delays, non-performance, failure or non-delivery of the device due to contingencies arising from any measure,
act of God, storm, earthquake, accident, strikes, lockout, industrial dispute, labour trouble, transportation embargo, imminence or the existence
of any state emergency, war, civil commotion right, approval or imposition of sanctions or any measure taken by government which renders it
impossible or impractical for the Service Centre to perform supply, service or deliver the device to the Customer.
10. Service fees (or labour) will be applicable for service of out of warranty devices.
11. iCareFon Service Centre will proceed with repair only after taking the approval of the Customer on the estimation after the device has
been received at the service location and inspection has been completed.
12. The spare charges used for non-warranty repair shall be as per the applicable price list of iCareFon Service Centre.
13. The defective spares replaced while undertaking the repairs of the devices will not be returned to the customer.
14. Any device found to have third party modifications, tampering, liquid damage, water logging during internal visual mechanical inspection,
will be ineligible for warranty service. The Service Centre shall not be obliged to undertake repair of such devices.
15. Warranty terms & conditions are applicable as per iCareFon policies of repair. Please visit the website for detailed coverage details
under warranty. Warranty applicability for each repair will be subject to the inspection by engineer once the device reaches
the service location.
16. Warranty of the devices will be subjected to technical verification by AASP.
17. Repair of Devices with Third Party Spares – In case, the third-party or unauthorised display is damaged during repair, any damage to
the unauthorised parts during repair process is not the liability of iCareFon Service Center. For replacement of third-party or unauthorised
battery, there is possibility that device would not turn on post repair process. Under all such circumstances, the device will be returned
without repair. iCareFon Service Centre will not be responsible for the damage to the unauthorised parts.
18. iCareFon reserves the right to deny or cancel any accessories or products that are not serviceable.
19. Subjected to jurisdiction of Ernakulam only.